Measurement issues
Buyer/seller relationships in both consumer and organizational markets
Marketing ethics including ethical marketing decision making
Retail and patronage behavior including service usage
Sales effectiveness issues
Marketing research including measurement and methodologies
Marketing management including marketing decision making
Sales management which includes relationship management
PUBLICATIONS
Dr. Dorsch's work has appeared in the Journal of the Academy of Marketing Science, Journal of Personal Selling and Sales Management, Journal of Business Research, Journal of Financial Planning, Journal of Professional Service Marketing, and various national proceedings.