The relationship between some decision and task environment characteristics and information systems effectiveness: empirical evidence from Egypt
Proceedings of the 1996 conference on ACM SIGCPR/SIGMIS conference, 1996, Denver, Colorado, United States, p125, 13p
Khalil, Omar E. M.; Elkordy, Manal M.
Most, if not all, of the empirical evidence on information systems effectiveness and its associating factors is confined to data from developed countries, in particular from the U.S.A. The findings of such research cannot necessariy be generalized to other environments where the social, economical, and cultural characteristics are different. Such evidence needs to be validated using cross-cultural research. This paper reports on the results of a replicate research aimed at testing the relationship of decision unstructuredness, task environment dynamism, and task environment complexity to information systems effectiveness, as measured by user satisfaction and information systems use, using data from Egypt. Data was collected from 120 managers in 22 Egyptian banks. Decision unstructuredness was found to associate negatively with system use. Task environment complexity was found to associate positively with user overall satisfaction. While such findings are beneficial to the Egyptian practitioners, further investigation of the factors believed to affect systems effectiveness in other industries and other countries is warranted in order to further the generalizability of IS effectiveness research findings.

ISE Categories:  IS Effectiveness