The Keys to Executive Information Systems Success
Journal of Management Information Systems, Fall 1995, Vol. 12, Issue 2, p83, 16p
Rainer Jr., R. Kelly; Watson, Hugh J.
Executive information systems (EIS) are high-risk/high-return systems...it is important to understand the keys to successful EIS development and ongoing operation. This two-phase study first interviewed executives, EIS professionals, and vendors and consultants to elicit keys to success. The second phase of the research surveyed a large sample of EIS professionals to further examine the keys obtained from the interviews. These findings showed underlying dimensions of the two sets of keys, which in turn were used to produce a model of successful EIS development and operation.s