Test-Retest Reliability Of The End-User Computing Satisfaction Instrument
Decision Sciences, Winter 1991, Vol. 22 Issue 1, p26, 12p
Torkzadeh, Gholamreza; Doll, William J.
Assesses the short- and long-range stability of a 12-item scale for measuring end-user computing satisfaction. Use of the test-retest method; Internal consistency of the 12-item instrument; Importance of developing reliable and valid measures of user-information satisfaction.

ISE Categories:  EUCS Measurement