Some Cautions on the Measurement of User Information Satisfaction
Part A, Part B
Decision Sciences, Summer 1989, Vol. 20 Issue 3, p419, 20p
Galletta, Dennis F.; Lederer, Albert L. 
Discusses some cautions on the measurement of user information satisfaction (UIS). Effects of UIS on management information system department goals, quality of user work life and extent of voluntary usage of systems; Importance of reliable measurement of UIS; Importance of studying UIS; Difficulties on the measurement of UIS.

ISE Categories: UIS Measure Cautions