A proposed model and measurement instrument for the formation of IS satisfaction: the case of end-user computing satisfaction
Proceedings of the twenty first international conference on Information systems, 2000, Brisbane, Queensland, Australia, p553, 11p
Chin, Wynne W.; Lee, Matthew K. O.

A Short-From Measure of User Information Satisfaction: A Psychometric Evaluation and Notes on Use
Journal of Management Information Systems, Spring 1988, Vol. 4 Issue 4, p44, 16p
Baroudi, Jack J.; Orlikowski, Wanda J.

A typology of management information systems users and its implications for user information satisfaction research
Proceedings of the twenty-first annual conference on Computer personnel research, 1985, Minneapolis, Minnesota, United States, p152, 13p
Davis, Joseph C.

Development of a Tool for Measuring and Analyzing Computer User Satisfaction
Management Science, May 1983, Vol. 29 Issue 5, p530, 16p
Bailey, James E.; Pearson, Sammy