Productivity and information technology: The elusive connection
Management Science, November 1994, Vol. 40 Issue 11, p1406, 20p
Kelley, Maryellen R.
Traces the effect of information technology on the productivity of manufacturing process. Factors impacting on productivity; Productivity indices; Details of the model used to assess operations efficiency; Discussion on the conclusions of the study. 

ISE Categories:  Productivity Analysis, Efficiency