|
Customer Service and Information Technology
Journal of Information Technology, Dec 1992, Vol. 7 Issue 4, p203, 10p
Domegan, Christine T.; Donaldson, Bill
|
|
Impact of Information Technology Management Practices on Customer Service
Journal of Management Information Systems, Spring 2001, Vol. 17 Issue 4, p125, 34p Karimi, Jahangir; Somers, Toni M.; Gupta, Yash P.
|
|
Making customer service a priority
Information Systems Management, Winter 1996, Vol. 13 Issue 1, p7, 5p
Murray, John P.
|
For comments/suggestions about this website, email John Coffey. Last modification date: Thursday, June 30, 2005
|